Web Design

Get a responsive web design today

Your website is the first impression most people get of your business, that is why it has to be a responsive web design that works on all platforms.

When a potential customer lands on your homepage they make an instant decision about the quality of your business. For that reason, quality responsive website design is not only the backbone of your online presence, it can have a profound effect on your offline business as well.

With the explosion in the number of competing websites, it’s critical that your website’s first impression be a good one, you will only get one chance. A professional website design that takes into account your brand, color, visual layout, navigation, photography, and message is imperative to establishing the credibility of your website.

We build websites that turn clicks into customers. Let us take care of your website while you do what you do best, run your business.

We also create Apps and programs with our programming team that will help you achieve your business goals and needs.

Call or contact us today for your free Consultation.

Programming

Customize a personal application throughout our programming skills

We create user friendly solutions to very complex problems. Our programming helps a lot of our clients to achieve certain goals they need in their business.

We specialize in medical software development, mobile apps and web applications. We deliver reliable applications in short time using our constantly “evolving milestone” process. It enables you to achieve optimal results even when you do not have specifications or your specifications are vague or subject to changes.

We use .net framework to develop our applications, whether its online or local alongside SQL services to store whats important to you. Now combine that with our excellent web design services, and you got yourself a great product that will boost your business.

Call or contact us today at 760-277-0805 to schedule a consult and start building your dream application.

Electronic Recycle

Electronic recycle is the solution, save our planet

Our electronic recycle solution has evolved in response to an unprecedented demand for electronic equipment, coupled with the progressively shortened useful life of electronics and the speed at which technology evolves.

E-Waste is an enormous category of items, broadly described as any electronic waste – whether in working condition or not – that is no longer wanted, obsolete, broken or damaged, or have been superseded.

Unlike other office equipment, electronic equipment contains sensitive data: data that companies have legal and ethical requirements to protect. As such, unwanted electronic equipment cannot simply be thrown away, resold, or recycled.

Recycle electronics and don’t leave your company liable for a costly and time-consuming lawsuit.

All our recycling go through our sister company “Computer Circulation Center” recycling warehouse in Oceanside where you can drop off E-Waste or we can come pick it up from your office for a small fee.

Help keep our planet clean.

Data Management & Recovery

Data recovery and management to put your mind at ease

Data loss is very common, being caused by human error, viral attacks or natural or man-made disasters, but in nearly all hard drive recovery cases, the data can be recovered by a trained computer data recovery technician. Only in the most severe cases of platter damage, magnetic degradation or a file over-write will the data be labelled as unrecoverable.

Whether your data includes photos you can’t retake, projects you don’t have time to redo, or emails you can’t live without, we can recover it all most of the time.

Free Estimates & Complete Solutions

Our technicians will provide you with a free estimate. We have all the resources to get you back up and running again as quickly as possible. In addition to data recovery, we will repair your recent computer whether it is in or out of warranty; if it’s time to move on to a new machine, we’ll help you choose the right computer and transfer your recovered data to it. We can also rent you a comparable computer to use during the recovery process for a flat fee, help you purchase missing software or contact manufacturers for replacement disks and finally create a backup plan so that you’ll never need data recovery again.

No Charge if the Data Isn’t Recovered to Your Satisfaction

Usually we’re able to recover all the data from your device. In rare cases, our technicians will be able to recover a portion of your data. If you are unsatisfied with the recovered data, there is no charge. If we are unable to recover any data, you will not be charged, and we can coordinate having your drive sent to a more intensive (and expensive) data recovery facility such as datamechanix.

Rush Service Available

Our typical turnaround time for data recovery is five to seven business days. If the situation requires it, we do offer a rush option. Rush fees are not refundable.

Recovery is Available For Just About Anything That Holds Data

•Computers running any version of Mac OS or Windows
•Nearly any internal or external hard drive SSD Included
•RAID arrays
•Digital camera media (compact flash, memory stick, smart media, micro drives, SD and mini SD cards)
•USB flash drives
•Removable media (floppy disks, Zip disks and more)

Please contact us to find out if we can help.

Network Design & Integration

Today’s computer networks have evolved well beyond just computers, into business critical systems that are vital to the health of a business. The widespread adoption of the Internet has only underscored the value of a network. Lack of a well designed and secure network can be a major impediment to a company’s growth, or even survival.

In the past, “computer networks” simply meant computers, servers, software and switches, but in today’s converged business environment, customers require a full-service one-stop solution, and PrimoTechs is the answer for your IT consulting, service and project needs. Our solutions include: application support and integration, cabling, fiber-optic, wireless, VOIP phone systems, IP video surveillance, network-based printers/fax, security, firewalls, VPNs, NAS, SAN , UPS, cooling and server rooms, in addition to traditional client-server or server-based computing solutions and network applications. We also provide our customers with complete solutions for services which we don’t directly provide through established relationships with partners who also provide best-of-breed services, such as hosting, and Internet and voice connectivity solutions.

We also take into account the varying aspects of your business and needs, along with your existing infrastructure. We realize that you have money invested in existing systems and our designs will include integration of those systems into any design we provide.

Intelligent Security Management

If you think your computer has a computer virus, spyware, trojan virus, or other malware contact us right away to schedule an appointment. We can be on site at your business or residence. Our services include diagnosing the suspected virus or spyware, removing all viruses from your system, and securing your system from future attacks by verifying the operation of your security and virus software.

The most common malware we see is the fake security software posing with a shield and looking official. The virus will pretend to scan your PC, find various problems, and ask for a credit card number so the problems can be removed. One your computer has reached this point your currently antivirus software has been disabled and the virus will continue to re-install after being removed if you don’t use the right tool.

Free initial assessment and we guarantee removal of the virus , spyware, or malware or the service call is free.

Client/Server Support & Integration

Primo Techs provide the full range of Microsoft Server Support including server maintenance, server upgrades, server repairs, and server problem troubleshooting. We can also remove viruses from your servers and install server antivirus software to help prevent server viruses in the future.

We also provide server maintenance and server administration for Microsoft Windows Server 2000, Microsoft Windows Server 2003, Microsoft Windows Server 2003 R2, Microsoft Windows Server 2008, Microsoft Windows Server 2008 R2 & Microsoft Windows Server 2012. We also work with some Lnux & Unix servers.

BUSINESS RELOCATION
If your business is relocating or expanding you will need hands experienced with disconnecting existing systems and ensuring their safe transport and reconnection at the end of the move. We also work with phone systems.

OFFSITE DATA BACKUP
If you have mission critical data or need a HIPAA compliant data backup solution, you need to make this a top priority.

AFTER HOURS EMERGENCY SERVER SUPPORT
Customers can always count on us to help them immediately with a down server. After hours, before hours, or during regular business hours, we can provide emergency server repair at your place of business. Better yet, we can help clients who want to reduce the possibility of downtime by engineering a more reliable solution that takes into account the entire computer network including the servers, the computers on the network, a battery backup, and even a redundant power system.

DATA MIGRATION
We can help you migrate your data including: Active Directory, Exchange Stores, DNS Servers, user profiles, and file data from your existing Windows Server to a new Windows Server. Most of our time we can move your data to a new server after regular business hours so office productivity is not diminished.

SERVER UPGRADES AND EXPANSION
Whether you need a simple memory upgrade or a new RAID, we can help make your upgrades cost effective with minimal downtime for your office. Our technicians work weekends and late at night.

Software Setup & Training

Installation and configuration of a single software application.
Software will be tested to verify proper functionality and configured to your preference You must provide us with a genuine software license key if applicable (usually affixed to the software CD/DVD case or manual) before installation can begin. Failure to provide this key will prevent us from rendering this service to you. Always keep your CD-Keys and Serial numbers protected and do not share them with anyone.

Remote Service
In many cases, this service can be provided remotely. This saves you time and money as you do not need to bring your PC to us or have a technician dispatched to your location. If you are interested in remote service, please contact us. Note: Remote Service requires a broadband Internet connection to perform properly. Connections that are slow or unstable may prevent us from performing services remotely. In these cases, you may bring your computer to us for service. Remote Service can be performed on any computer system connected to the Internet, most anywhere in the world.

Technology changes fast, so it is very important to have a computer service company who understands this and keeps up with the changes and is knowledgeable on current computer programs, hardware, viruses and even manufacturers. We understand that having a good computer infrastructure is key to a successful business as well as a proficient home system and having this infrastructure in place is crucial, but so is computer training. The best computer systems in the world are useless unless you and/or your staff have been trained to use them. Our team can provide you with the training you need to utilize your computer system devices and software to their fullest potential. We have a qualified and friendly staff that will come to you for your PC training which may include basic computer training, skills assessment, connecting devices or learning your installed operating system and software programs such as all Microsoft and Macintosh products. We can even teach you about web browsing basics, navigating the internet, keyboard shortcuts, email, digital photos music and anything else that you need to learn. We offer individual or group training and teach anything from computer basics for beginners to refresher courses for the advanced user.

Contract Services

Total IT support and management for a fixed monthly price – it’s that simple! We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware.

As your Managed IT Services partner, we take care of your IT infrastructure allowing you and your employees to spend valuable time on value-added work that contributes meaningfully to your company’s success. Security, networking, data protection and user support – we handle it all for a single, predictable price that fits your budget.

Our mission is to help your organization achieve maximum uptime, improved system performance, and lower IT costs.

Call us today to schedule an appointment. (760)277-0805

Laptop & Desktop Repair

Computer systems are made up of a multitude of different hardware components and an even more varied collection of software applications. With such a vast array of possible combinations it is no wonder that so many things can go wrong. Being able to identify these problems quickly and efficiently is the black art of computer troubleshooting!

Home users or business environments can encounter apparently unexplained computer failures at any time. These failures are not only frustrating for the user but can also become quite costly as, with any business, “time is money”?

Primo Techs endeavours to save you money and frustration by identifying and rectifying problems quickly. Why are we so good? Our technicians are all accredited in various fields of computing – but that’s not what makes them good at computer troubleshooting. Experience is the key. Over a period of time technicians learn to recognise various symptoms and have learnt, usually the hard way, how to resolve them. You benefit from our experience (and previous frustrations!).

So, which problem are you experiencing? Is your computer randomly crashing? Is your server slow for no reason? Are you facing the “blue screen of death”? You can’t connect to the Internet? Your PC won’t talk to your Mac? Are your business back-ups failing? Are you experiencing network drop-outs?

We also do repairs on laptops, like reolacing a bad LCD, or taking it appart to solder a new DC Jack or USB port. Laptops are slim in size and the small fans built in usually get full of dust and wear out, thats when your laptop becomes unreliable. We can fix all these problems.

We’ve seen it all and can provide you with the computer troubleshooting you need.